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Terms of Service

Last updated: March 2026

These Terms of Service ("Terms") govern your access to and use of the Gondor website, platform, and related services (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Services.

1. Acceptance of Terms

By creating an account, accessing, or using the Services, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using the Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Description of Service

Gondor provides a security platform that helps organizations track, prioritize, and manage vulnerabilities. Our Services include:

  • Beacon, a vulnerability management tool that matches CVEs and CISA Known Exploited Vulnerabilities (KEVs) against your technology stack
  • Technology stack definition and management
  • SBOM (Software Bill of Materials) upload and analysis in SPDX and CycloneDX formats
  • Vulnerability search, filtering, and risk prioritization using EPSS scoring
  • Alerting and notification delivery via email, Slack, and webhooks
  • Integrations with third-party platforms such as GitHub, Snyk, and Jira
  • Reporting and analytics including compliance tracking and data exports

We may modify, update, or discontinue features of the Services at any time. We will make reasonable efforts to notify you of material changes.

3. User Accounts

To use certain features of the Services, you must create an account. When creating an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain the security of your account credentials
  • Promptly notify us of any unauthorized use of your account
  • Accept responsibility for all activity that occurs under your account

You may not share your account credentials with others or allow multiple individuals to use a single account, unless your subscription plan explicitly permits it. We reserve the right to suspend or terminate accounts that violate these requirements.

4. Acceptable Use

You agree to use the Services only for lawful purposes and in accordance with these Terms. You may not:

  • Use the Services for any unlawful purpose or in violation of any applicable laws or regulations
  • Attempt to gain unauthorized access to the Services, other accounts, or any related systems or networks
  • Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Services
  • Interfere with or disrupt the integrity or performance of the Services
  • Use automated means to access the Services in a manner that exceeds reasonable use or circumvents rate limits
  • Resell, sublicense, or redistribute the Services or any data obtained through the Services without our prior written consent
  • Use the Services to transmit malicious code, viruses, or any harmful content

5. Intellectual Property

The Services, including all software, designs, text, graphics, and other content provided by Gondor, are owned by or licensed to Gondor and are protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works based on our content without our prior written consent.

Your use of the Services does not grant you any ownership rights in the Services or any Gondor intellectual property.

6. User Data

You retain all rights to the data you upload, submit, or input into the Services ("User Data"). By using the Services, you grant Gondor a limited, non-exclusive license to use, process, and store your User Data solely for the purpose of providing and improving the Services.

You are responsible for ensuring that you have the necessary rights to upload and use any User Data within the Services. Gondor does not claim ownership of your User Data.

7. Service Availability

We use commercially reasonable efforts to make the Services available on a reliable basis. However, we do not guarantee uninterrupted or error-free access. The Services may be temporarily unavailable due to scheduled maintenance, upgrades, or circumstances beyond our control. We will make reasonable efforts to provide advance notice of planned downtime.

8. Limitation of Liability

To the maximum extent permitted by applicable law, the Services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Gondor shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising out of or in connection with your use of or inability to use the Services, even if Gondor has been advised of the possibility of such damages.

In no event shall Gondor's total liability to you exceed the amounts you have paid to Gondor for the Services during the twelve (12) months preceding the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless Gondor and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with your use of the Services, your violation of these Terms, or your violation of any rights of a third party.

10. Termination

You may stop using the Services and close your account at any time. Gondor may suspend or terminate your access to the Services at any time, with or without cause, and with or without notice.

Upon termination, your right to use the Services will cease immediately. We will make your User Data available for export for a reasonable period following termination, after which it may be deleted. Sections of these Terms that by their nature should survive termination will continue to apply, including intellectual property, limitation of liability, and indemnification.

11. Changes to Terms

We may update these Terms from time to time. When we make material changes, we will notify you by updating the "Last updated" date at the top of this page and, where appropriate, providing additional notice through the Services or via email. Your continued use of the Services after any changes constitutes your acceptance of the updated Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with applicable law, without regard to conflict of law principles. Any disputes arising out of or relating to these Terms or the Services shall be resolved in the courts of competent jurisdiction.